{"id":77,"date":"2011-11-13T12:19:13","date_gmt":"2011-11-13T19:19:13","guid":{"rendered":"http:\/\/www.jsnover.com\/blog\/?p=77"},"modified":"2013-09-22T18:01:42","modified_gmt":"2013-09-23T01:01:42","slug":"rumors","status":"publish","type":"post","link":"https:\/\/www.jsnover.com\/blog\/2011\/11\/13\/rumors\/","title":{"rendered":"On Rumors"},"content":{"rendered":"<p><em>I often get people asking about this or that rumor.\u00a0 Invariably my response is, &#8220;I&#8217;m sure\u00a0it is\u00a0true but I wouldn&#8217;t worry about it&#8221;.\u00a0 <\/em><em>This blog explains that perspective and has nothing to do with any specific rumor.\u00a0 I hope it will help reduce your anxiety the next time you find yourself confronted with a wave of rumors.<!--more--><\/em><\/p>\n<p>Rumors in the workplace are as common in corporate America as conference rooms and coffee machines.\u00a0 Sometimes there are more and sometimes there are fewer but, like the poor, they are with us always.\u00a0 When I started in the business, I got pretty wrapped up in the rumor trade, cultivating good sources, tracking the latest gossip and even trying to\u00a0read the tea leaves\u00a0(&#8220;Did you notice who sat next to whom at that meeting?&#8221;).\u00a0 I got excited when rumors were positive about things that affected me and upset when their future was uncertain.\u00a0 Most of us don&#8217;t like change as it brings uncertainty so rumors can be a source of distraction and frustration.\u00a0 I&#8217;d worry about my career, my paycheck, my ability to pay the mortgage and stay in our house.\u00a0 As I advanced in my career and got to be more involved with senior leaders in their decision making process, I gained a different perspective on rumors.\u00a0 I thought I would share that perspective with you so that it might help reduce the associated anxiety and allow you can avoid wasting time, energy or emotion when the next rumor comes your way.<\/p>\n<p style=\"text-align: center;\"><strong>Fact:\u00a0Most rumors are true<\/strong>.<\/p>\n<p>Yup, that&#8217;s right, most rumors are true.\u00a0 Even when the rumors contradict each other they are true.\u00a0 The reason for this is that most rumors are of the form, &#8220;<em>X is considering doing Y<\/em>&#8220;.\u00a0 The key is the word is <strong>considering<\/strong>.\u00a0 Well guess what?\u00a0 That is the job of leaders and executives &#8211; they <strong>consider<\/strong>.\u00a0 We constantly consider as many possibilities and scenarios as possible and then game out our options, potential\u00a0responses and probable outcomes for the business and the people involved.\u00a0 Sometimes those possibilities and scenarios are positive ones but for those of us in the Andy Grove, &#8220;<a href=\"http:\/\/www.amazon.com\/Only-Paranoid-Survive-Andrew-Grove\/dp\/0385482582\" target=\"_blank\">Only the Paranoid Survive<\/a>&#8221; camp, we usually game out the worst-case scenarios.<\/p>\n<ul>\n<li>&#8220;<em>Maybe we should go big in this area and increase engineering\u00a0by 30 heads, where would\u00a0we cut to\u00a0free 30 heads and what that do to our business?&#8221;<\/em><\/li>\n<li><em>&#8220;Maybe we should move\u00a0x to\/from another group for greater synergies, what are the issues?&#8221;<\/em><\/li>\n<li><em>&#8220;Next year we going to have a larger\/smaller budget for heads\/contractors\/hardware\/&#8230;, come up with a list of possible things we could do to respond and then let&#8217;s consider a set of factors that we&#8217;ll judge those\u00a0scenarios against and prioritize accordingly.&#8221;<\/em><\/li>\n<li><em>&#8220;What would we do if our suppliers pursued a forward-integration strategy?&#8221;<\/em><\/li>\n<li><em>&#8220;Maybe we should get out of that business and sell off our engineers for medical experiments &#8211; check the spot price of kidneys.&#8221;<\/em><\/li>\n<\/ul>\n<p>Great leaders constantly consider a wide set of options &#8211; that is core to being a leader.<\/p>\n<p>The next thing to understand is that great leaders use fence-posting.\u00a0 Fence-posting (or limit-testing) is when you take\u00a0parameters to the extremes to force a hard conversation and uncover the underlying physics of a situation or principles that you will use when solving a problem.\u00a0 For example, every organization deals with the issue, &#8220;<em>we need to reduce X by Y% next year<\/em>&#8220;.\u00a0 When Y is a realistic number (which is generally relatively small), it is easy to avoid the hard conversation by peanut-buttering the cut.\u00a0 This is where you\u00a0spread out the cut,\u00a0reducing everything by a little.\u00a0\u00a0This makes it easy to deal with\u00a0pushback from your people.\u00a0\u00a0You can easily defend your decision by saying that everyone has to tighten their belts a little and no one was spared from the sacrifice.\u00a0 Sometimes this is the right thing to do but often it is\u00a0better to cut something entirely which potentially frees up additional resources which can then be used to strengthen the\u00a0remaining projects.\u00a0 The way you get to that conversation is by fence-posting.\u00a0 You ask the question,\u00a0&#8220;<em>What would\u00a0we do if the request was to reduce X\u00a0by <strong>2Y<\/strong> or <strong>3Y\u00a0<\/strong>or <strong>5Y<\/strong> next year?&#8221;\u00a0\u00a0<\/em> When an executive throws that question to\u00a0their staff,\u00a0you get\u00a0a pretty engaged and creative conversation.\u00a0\u00a0Fence-posting\u00a0forces\u00a0people to get clear and crisp about\u00a0their priorities.\u00a0 Once you have those in focus, you can bring them to bear responding to\u00a0the actual situation.<\/p>\n<p>Fence-posting is a great planning technique but just consider\u00a0its effect on the rumor mill.\u00a0 During fenceposting\u00a0you consider a wide range of dramatic options\u00a0but in the end,\u00a0you typically end up doing something pretty undramatic.\u00a0 That said, when\u00a0portions of the conversation get retold to people who were not involved, rumors spread like wildfire. \u00a0Imagine the anxiety you&#8217;d have if you heard your management chain was considering selling you off for medical experiments!\u00a0 You&#8217;d be crazy not to be concerned.\u00a0 And yes &#8211; the rumors will be true &#8211; they did <strong>consider<\/strong> doing all those things.\u00a0 They just didn&#8217;t do them.<\/p>\n<p>I heard that\u00a0during the Cuban missile crisis, President\u00a0Kennedy had a group of people\u00a0study whether\u00a0to engage in an all-out first strike nuclear war against the USSR.\u00a0 They considered it and came back and recommended against it and obviously that recommendation was accepted.\u00a0 Some people hear this and are totally freaked out &#8211; &#8220;<em>WHAT? We considered initiating a nuclear war?!?<\/em>&#8220;.\u00a0\u00a0 Having been a leader for a while and attended lots of brainstorming sessions, I heard this and my reaction was, &#8220;<em>Sure &#8211; that only makes sense.\u00a0 I&#8217;m glad that they considered the options and I&#8217;m they didn&#8217;t do it<\/em>.&#8221;<\/p>\n<p>So in the end, it is hard\u00a0not\u00a0to get engaged when you hear a rumor that affects your project but\u00a0if and when it happens, take it with a grain of salt.\u00a0 It is probably true that people considered that as well as a range of other options but\u00a0they probably won&#8217;t\u00a0happen either.\u00a0 Wild rumors could\u00a0really just be a sign of a healthy, vibrant decision making process.\u00a0 Of course they\u00a0could also be a sign of a random feckless management team.\u00a0 One way or the other, you are generally best off reminding yourself that leaders consider a wide range of choices and trying to ignore the rumor and focus on your job and then adjusting if\/when a change is made.\u00a0 It is hard to do but it is worthy trying.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I often get people asking about this or that rumor.\u00a0 Invariably my response is, &#8220;I&#8217;m sure\u00a0it is\u00a0true but I wouldn&#8217;t worry about it&#8221;.\u00a0 This blog explains that perspective and has nothing to do with any specific rumor.\u00a0 I hope it &hellip; <a href=\"https:\/\/www.jsnover.com\/blog\/2011\/11\/13\/rumors\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[5],"tags":[],"class_list":["post-77","post","type-post","status-publish","format-standard","hentry","category-work"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.jsnover.com\/blog\/wp-json\/wp\/v2\/posts\/77","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.jsnover.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.jsnover.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.jsnover.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.jsnover.com\/blog\/wp-json\/wp\/v2\/comments?post=77"}],"version-history":[{"count":24,"href":"https:\/\/www.jsnover.com\/blog\/wp-json\/wp\/v2\/posts\/77\/revisions"}],"predecessor-version":[{"id":212,"href":"https:\/\/www.jsnover.com\/blog\/wp-json\/wp\/v2\/posts\/77\/revisions\/212"}],"wp:attachment":[{"href":"https:\/\/www.jsnover.com\/blog\/wp-json\/wp\/v2\/media?parent=77"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.jsnover.com\/blog\/wp-json\/wp\/v2\/categories?post=77"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.jsnover.com\/blog\/wp-json\/wp\/v2\/tags?post=77"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}