Problems, like the poor, are with us always. The trick is what to do about them. I recently told my boss about a previous job where someone had resigned and during the exit interview, they cited a particular problem as the reason for leaving. Had I known about the problem, I would have happily addressed it but I didn’t know about it until the person was leaving the company. The lesson is:
People can only solve the problems they know about.
So when you have a problem, whether it is a work, personal, career, product or service situation, you need to speak up and let people know about it. Don’t suffer in silence. In my experience, it is important to use the phrase “this is a problem”. That signals the need for action (e.g. addressing the problem).
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