Identifying Problems

Problems, like the poor, are with us always.  The trick is what to do about them.  I recently told my boss about a previous job where someone had resigned and during the exit interview, they cited a particular problem as the reason for leaving. Had I known about the problem, I would have happily addressed it but I didn’t know about it until the person was leaving the company.  The lesson is:

People can only solve the problems they know about.

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